Part of the core financial and business system:
If service is at the heart of your business, it also needs to be at the heart of your business and financial systems.
Not simply just a standalone application or even one that in some way “integrates” with your accounting system, Pronto Xi Field Service is built-in to the core of the Pronto Xi in the same way as accounting, distribution, payroll and inventory management and other key areas are.
This allows for seamless sharing of key data with field service staff, automatic task allocation and escalation of intelligence and alerts throughout the organisation.
The proven effect is decreased costs and critically, improved customer satisfaction.