After Hours Support Services
ABT recognises that some clients, either by virtue of their normal trading patterns, or due to some specific events that arise during the year, require after hours support services.
ABT offers such support services to those specific clients as a value-added service.
Understanding your needs
Like our normal Support Service, ABT After Hours Support is designed to assist users in the solution of problems arising from user errors and software faults.
Exactly what you need
Your business can count on the professionals at ABT to help you cut the cost and complexity of after hours support.
We offer a tailored business support package for environments of all sizes and all types.
Plus we can simplify your life with singlepoint-of-accountability support; rapid-response and coverage around the clock.
ABT offers far beyond standard product support to help you proactively reduce downtime and meet your service-level commitments.
ABT understands that your business needs a reliable IT support partner, someone who understands your business, someone with the people, the skills and the processes you need.
Our aim is for you to offload the strain and administrative burden of IT support with service contracts that provide the flexibility you demand.
The knowledge and professionalism of our team means that we can provide a qualified expert when you need it the most.
ABT - Understanding your needs
ABT’s aim is to give your organisation the most user-friendly, functional, cost effective business software system possible – a system that meets your demands today, as well as tomorrow.
Our qualified, experienced staff will plan, develop, test, implement and support the system that best suits you. And with ABT, the system’s capabilities can be expanded as your business grows.
So your investment continues to provide an impressive return.
- Support when you need it
- Tailored packages to suit your business
- Reduce down-time by addressing the issue as it arises
- Knowledge and professionalism in just one call
- Single-point-of-accountability support